Inspire and align your people


Today’s workforce is dispersed, busy, and distracted. Employers must cut through the noise in order to provide important information that their employees will notice, understand, and use. An effective communication strategy has the power to inform, build trust, boost employee engagement, drive performance, retain talent, and even make your workforce more open to change.

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The gap between company messaging and employee understanding can be wide. Let us help you build bridges.
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How we help


Mercer’s communications consultants understand the human resources challenges faced by companies of all sizes.

We get to the heart of your employee communication needs, then guide you to the right solutions for your goals, priorities, and people.

We manage the full process of implementing communications, from strategy and development to results tracking, and provide consultative guidance to ensure success of your project.

Our solutions are designed to deliver effective communication, support a positive employee experience, and enhance your brand and talent management strategy.

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Organizations with effective change management strategies and plans perform significantly better than the competition and deliver higher performance during times of change.
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Source: Oliver Wyman/Mercer

Navigating transitions: From technology to M&A


Perhaps you’re transforming your workforce, navigating a merger or acquisition, or switching to a new HRIS such as Workday or ServiceNow®. Maybe you’re changing your pension plan, moving to a private health insurance exchange, or need to share plan changes during open enrollment.


Some organization changes are bigger than others. No matter the scope, Mercer can help.


Digital communication

How do you capture your employees' attention and keep them informed, engaged, and invested in your company's mission?


With so many channels for employee communication – email, mobile, text messaging, blogs, websites, social media, and face-to-face – you need a strategy that ensures the right messages are delivered in the most effective way. 


Using high-impact communications built on the newest digital technologies, Mercer helps companies make meaningful connections with employees about their careers, benefits, and well-being – wherever they are, on any device.


Some examples of our digital tools include the Mercer Belong® portal, My Belong Rewards, and Virtual Benefits Fair, which make it easy for employees to access their benefits and HR programs. 

Solution spotlight

My Belong Rewards gives employees a clear view of their total rewards package.

Solution spotlight

Mercer Virtual Benefits Fair is an interactive virtual health and benefits fair experience.


Our capabilities include:

  • Employee communications and interactive multimedia development
  • Change management communication to ease big transitions or drive behavior change
  • Employee value propositions to support engagement and retention
  • Digital HR and benefit communications through our cutting-edge tools
  • Portal and service delivery consulting
  • Branding and platform design
  • Content architecture and consulting

Ready to transform your employee communication? Contact us today.